Billback's user friendly terminals and other interfaces make it an easy, intuitive tool for administravtive staff accoring to Bob Lamy of McKenna Long & Aldrich.; Jeff Morson, CFO of Zuckerman Spaeder explains why he believes ease of use if on of the best things about Billback.; Director of IT, Bob Lamy, chose Billback because of the sales and support team standing behind the system.; CIO Shawn Mitkowski appreciates how little time the system takes for his team to maintain.; Before adopting Billback, Jeff Morson, CFO of Zuckerman Spaeder examined several other cost recovery options.; After working closely with the Billback team on the first install, Bob Lamy and his IT team have been able to easily roll-out Billback in additional offices themselves.; Deploying a new system during a major office move is usually a challenge but, CIO Shawn Mitkowski says the Billback team made system implimentation seamless. how easy it was to install and implement Billback, even during an office move; McKenna Long & Aldrige Director if IT, Bob Lamy, talks about how well Billback integrates with Elite accounting system and diverse copier manufacturers.; http://link.brightcove.com/services/link/bcpid1272136953http://www.brightcove.com/channel.jsp?channel=1274177284