Many industries are experiencing the shift from printing and faxing to scanning and email. And, even though there are fewer hard costs associated with scanning, the labor and infrastructure costs can often be even higher. That means businesses must find a good way to track those client-related activities.

Billback works with a suite of scan solutions to provide a seamless way to integrate monitoring and client/matter assignment into our cost recovery systems. Clients can use eCopy and EFI by embedding the Billback technology onto the eCopy or EFI terminals. Those using Omtool’s AccuRoute server can access all AccuRoute functions from the Billback terminal.

Firms that don’t employ a dedicated scanning system or who use a desktop based scan utility will benefit from eScan, the native and easy-to-use Billback scan utility, which can both scan to email and scan to file.

To assign costs with eScan, users simply log the matter/account code with the Billback Terminal before the scan job begins. Matter codes can be quickly selected from the user’s account recall list, entered directly, or searched for using the terminal. eScan also allows users to view completed scans as thumbnails on the touch screen before claiming them for routing to email or a network folder.

Embedded scan options for Canon MFP machines is possible through the Billback Terminal, the eCopy ScanStation, and Canon’s MEAP software. A full QWERTY keyboard makes data implementation easy.

Users of EFI’s SendMe system seamlessly use the Billback Terminal software on EFI hardware to pass the information to the Billback server where it gets validated, processed and billed.

Omtool users will connect seamless to the Billback Terminal through AccuRoute APIs. This allows for document routing to email, a network folder, printer, fax or a variety of other back-office applications.

The inclusion of Billback to an environment using Omtool’s AccuRoute allows for the use of embedded directives and ad-hoc document routing in a single step. This significantly reduces the demands on users when scanning and enhances usability of the whole solution.

Whatever the scan solution, Billback helps companies account for the real cost of scanning.