Ask any Billback client and they’ll tell you we provide:

• More accurate cost capturing – Billback helps you charge back for more client expenses. In addition to copy, fax, scan, and network print capturing, the system can also be used to capture 3rd party imports like FedEx charges and other sundry items such as client lunches. Because Billback is highly automated and connects directly to an accounting system, fewer reimbursement opportunities are lost.

• Seamless integration into your management system – Built on the open-sourced SQL coding language, Billback is designed to work with virtually all accounting systems, document management systems, and practice management systems.

• Ease of use – We understand that a cost recovery system must be simple to learn and intuitive for timekeepers to use. And, Billback is. Whether they’re using the touch screen terminal display, advanced embedded MFP technology, or the browser based interface, users will quickly adopt Billback into their routine. Automated emails for unallocated, potentially billable expenses serve as reminders to use the exceptions editor and quickly associate the expense with the right client matter.

• Reliability and world-class support – At Billback, we fully stand behind our product. In the rare case that you do experience a problem or if just need to add a terminal, help is just a phone call away. With three global support centers strategically located in the U.S., U.K, and Australia, our clients get 24 hour coverage from dedicated, knowledgeable professionals.

• Better overhead management – Managers truly appreciate the flexibility of the reports that they can quickly generate from the Billback system. Graphical reports show at-a-glance machine usage, billable-to-non-billable ratios, and more. This information helps you set rates for disbursements, negotiate office machine contracts, and allocate workflow resources. The result is increased efficiency and boosted profitability.